Appointments & Business Hours

Contact JIB Medical at (718) 591-2014 to make, change or cancel appointments. 
• Please call as soon as possible to notify us of any changes or cancellations, within 48 hours at the least

Hours

 Monday through Friday: 8:00 AM to 6:00PM (not all services are available at all hours or every day). 
 Last physical exam scheduled no later than 4:30 PM, other visits no later than 5:30 PM. 

 Saturday: 8:00 AM to 2:30 PM (not all services are available at all hours or every Saturday). Last physical exam scheduled no later than 1:00 PM, other visits no later than 1:30 PM. 

After hours

• If urgent: Consider if an Urgent Care Center would be adequate visit online  MagnaCare's Urgent Care Center Information Reference 
• If necessary, call 911 or go directly to the nearest emergency room. 
• If not urgent, please call back during normal business hours (718) 591-2014. 
• MagnaCare Advocacy Services is a valuable service the PHBP provides participants. It is available Monday through Friday at (866) 624-6260 and provides telephone assistance for a wide variety of problems, including advising on acute difficulties.

Location

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Frequently Asked Questions

What is MagnaCare's "Evaluaide Care Management" or "Health Buddy" Program?

Evaluaide or Health Buddy is MagnaCare’s care management program designed to evaluate the overall health of a plan population and identify participants who have, or are at risk for developing, common and costly chronic health conditions. The identified participants are invited and encouraged to enroll in the program to help them improve their health. The goal is to develop a healthier population over time.

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